We’re Here to Support You
At NewEra, your wellness journey is our mission. Whether you have
questions about our formula, need help with your order, or simply want to share your experience—we’re here to help, listen, and guide.
General Inquiries
Want to connect, share feedback, or ask about ingredients?
We aim to respond within 1–2 business days.
Order Support
Need help tracking an order, updating shipping info, or requesting a refund?
Toll-Free: 1-800-390-6035
International: +1 208-345-4245
Please include your full name and order number for faster assistance.
Shipping Information
Curious about our shipping timelines?
U.S. Orders: Arrive in 3–5 business days
International Orders: May take up to 14 business days
All orders are processed within 24 hours (Mon–Fri)
Once shipped, you’ll receive a confirmation email with tracking details.
Returns & Refunds
We believe in the power of NewEra— and we stand behind it. If for any reason you’re not satisfied, we offer a 60-day money-back guarantee so you can try it risk-free.
To start a return:
Email us at [email protected]
Send any used or unused bottles to:
NewEra Naturals Ltd
2701 Couchville Pike #100
Nashville, TN 37217
Be sure to include your full name, email address, and order number for smooth processing.
Frequently Asked Questions
How do I take NewEra Protect?
Take 2 capsules daily—together or spaced throughout the day. Many women take them with breakfast to keep it simple and consistent.
Consistency = results.
How soon will I feel a difference?
Some women notice less urgency and stronger control in 2-3 weeks. For others, it may take 4-6 weeks to feel the full shift.
Because NewEra Protect works with your body, results build over time-not overnight. That's why our 60-day guarantee exists: to give your body the time it deserves.
What if I don’t notice changes right away?
That’s completely normal. Subtle wins like fewer bathroom trips, less leaking with laughter or sneezing, or deeper sleep often happen gradually.
We recommend using it daily for at least 60 days to experience the full benefits.
Is it okay to take on an empty stomach?
Yes. The formula is gentle, but if you have a sensitive stomach, taking it with food is perfectly fine.
Can men take NewEra Protect?
Yes! While it's designed with women's health in mind, the ingredients also support urinary and bladder function in men.
What’s the shelf life?
NewEra Protect has a 2-year shelf life. Store it in a cool, dry place.
Still Have Questions?
We’d love to hear from you.
Reach out any time → [email protected]